We regret to inform you that our helpcenter and helpdesk websites will be temporarily unavailable today due to unscheduled updates on the server our VPS is hosted on. Our hosting company has informed us that the updates are necessary to improve the performance and security of the server.
We apologize for any inconvenience this may cause and want to assure you that we are doing everything possible to minimize the impact of this downtime. Our team is actively monitoring the situation and will work diligently to restore access to our helpcenter and helpdesk websites as soon as possible.
During this time, we encourage you to reach out to us via email or social media with any urgent inquiries or support requests. We appreciate your patience and understanding as we work to maintain the quality of our services. Emails will queue up in our mailbox and once the server comes back up your requests will be processed.
You can see the status of the sites on our status page located here: https://status.th3dstudio.com/
Thank you for your continued support.
Owner – TH3D Studio LLC