We first want to wish everyone a Happy Holidays whatever they may be for you.

We wanted to convey some changes how we are running things here. As most of you know this is a small operation and I handle most of the day to day shipping and support. We also have a part time person that helps with orders and product assembly. In order to keep things moving smoothly we are making a few changes.

 

  • Orders will be shipped out on Tuesdays, Thursdays, and Saturday (if needed).
  • Wednesday we will only be doing support until 2PM CST so we can focus on improving/adding/testing firmware for existing and new machines as well as developing and/or improving new and/or existing products

We have to make these changes because otherwise we will never get time to work on new firmware or products due to the time involved with support and getting orders out.

That’s about it. We are growing and really appreciate all your support. We are trying to keep things running smoothly and keeping up with the support requests from everyone.

We will be closed from 12/22 to 12/26 and then 12/31-1/1. Meaning no orders will be shipped out during that time and support will be scaled down until we get back. We do have another person (Tor) helping us from afar with support but he also has holiday commitments as well during those dates.

We hope everyone gets some time with their families this holiday season. The people in your life are what make life worth living. Take some time off printing and make some memories.

Happy Holidays from Tim, Samantha, and the other TH3D helpers.


Cover Image Source: https://www.thingiverse.com/thing:1170981