When you purchase a product with Route+ package protection, you will get an email with your Route Order ID and a link to file a claim. Packages with Route+ Package Protection are all handled through the Route+ system. Below are details on how to open a claim with them. If your order is lost, damaged, […]
You can open a support ticket by using the Contact Us link here. Please use the form on that page instead of a direct email, as it allows us to collect more information to get your issue resolved quicker. The more information and pictures sent in, the quicker we can help you with your issue.