Please make sure you know what printer you have. There are 8 DIFFERENT models from Creality. There are 2 different boards across these models. The easiest way to identify what one you have is if it has a filament sensor or not. If it does then you have a CR-10S machine. If it does not then it is a CR-10.
Just because you have a CR-10 S4 or CR-10 S5 that does NOT make it a CR-10S.
The S4 and S5 sizes come available with either board versions. Again the main way to tell is if you have a filament sensor from Creality or not. Whether you have Dual Z or not does NOT matter. What matters is what board is in the enclosure.
Typically every CR-10S board came with a filament sensor. So if you don’t have a filament sensor then it is the CR-10 and you need use the CR-10 firmware. However we have seen some CR-10 Mini machines ship with CR-10S boards. Use the below pictures of the boards that are in the wild to identify what model you have. The important thing is to use the correct firmware for the board that is in your machine.
Also the bootloader is ONLY required on the CR-10 board. DO NOT flash the bootloader on the CR-10S board as you may damage it or prevent it from booting. Our included support does not cover helping you fix this because you failed to make sure you knew what printer you have.
If you accidentally flashed the bootloader on the CR-10S board to recover from that you will need to flash it again only selecting the MEGA 2560 as the board instead of the Sanguino/1284p. Then flash the firmware over USB.
Creality CR-10 Models:
- CR-10 Mini
- CR-10 S4
- CR-10 S5
Creality CR-10S Models:
- CR-10S Mini
- CR-10S S4
- CR-10S S5
Hopefully this clears some things up and helps you identify what printer you own.
CR-10 Boards – (notice the small Atmel 1284p Chip):
CR-10S Boards – (notice the large Atmel 2560 Chip):