TH3D Community Rules

Introduction Our rules are not intended to be all-inclusive or overbearing. Instead, they exist to apply minimal structure to an open atmosphere. These rules govern the following TH3D Managed Communities. Community Groups/Servers: TH3D Customer Support Group...

Warranty Replacement Process

How to open a RMA In the event that you have an issue with a product, you can initiate a warranty replacement by emailing Support@TH3DStudio.com or through our Contact Us page with your issue, order number, and pictures (if relevant). We will then get the process...

Shipping Times

Typically all orders are shipped next day if it is in stock. During times of high order volumes (holidays and some Mondays) orders may take 1-2 additional days to process. If for some reason your order is taking too long to process you can call 312-858-8433 and press...

Shipping FAQ

This page is just an explanation in detail on our shipping section of the Terms of Service in plain English to let you know what to expect should you have an issue that is shipping related (not TH3D related) with your order. If you do not want to risk an order please...