Return Shipping Charge
Return shipping charge. “Order” this to re-imburse us for return shipping labels generated through the automated return system. Once this is charged you can go to our automated return system at http://Returns.TH3DStudio.com and enter in the product order number and your zip code to get a label.
You can return the product by shipping it to the below address OR if you are in the US you can use our automated return system at http://Returns.TH3DStudio.com.
If you use the return portal the cost is only $5, unless the item(s) is/are DOA.
- If it is a return then that $5 will be deducted from the refund – returns may be subject to a 15% restocking fee if not unused, opened, and/or damaged.
- If it is an exchange or warranty replacement you can send payment for the $5 charge to https://th3dstudio.com/product/return-shipping-charge/
- If the item being exchanged/returned/warrantied was DOA then TH3D will cover the $5 shipping charge.
The return portal will generate a USPS First Class mail label that you can put on the package and then send out with your normal mail.Please include the order number in the package and your ticket number so we can easily see who it belongs to. Once you ship the product back please send us the tracking number so we can keep an eye on it’s progress.
TH3D Studio LLC
840 S. Lake Park Ave
Hobart, IN 46342
As of 2/1/2019 shipping charge has increased to $5 due to USPS increasing the shipping costs on all shipping services.
EZMat Build Sheet – Multiple Sizes$4.99 – $26.99
Upgraded Leadscrew Coupler – For CR-10/CR-10S/Tornado/Ender 2 and More$4.99
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TH3D Uno Bootloader Flashing Kit$15.99
Alfawise U10 – CR-10 – Ender 2/3/4/5 – Tornado Nozzles$1.75 – $2.49