9/7/22 UPDATE: All our systems are back online. Around 4 PM CST, our help desk system that handles customer tickets stopped responding. This is an issue on our web host end and there is nothing we can do to resolve it quickly as we are at the mercy of Dreamhost who we pay to host […]
Tag Archives: email
We are performing server maintenance on our ticketing system. This means that our system will not be processing incoming support emails until the upgrade is completed. We expect this to be completed by 12AM CST on 6/19/22 at the latest. This maintenance will be started at 4PM CST on 6/18/22 by our techs. Please do […]
Simplifying Support for Customers The thing that separates TH3D from many vendors is the level of support and care we provide to our customers. Throughout the years we’ve been in business we’ve made this our #1 focus. To make it even easier for customers to get assistance with our products we have done away with […]