Tag Archives: maintenance

Help Desk & Help Center Down – Server Issues

We regret to inform you that our helpcenter and helpdesk websites will be temporarily unavailable today due to unscheduled updates on the server our VPS is hosted on. Our hosting company has informed us that the updates are necessary to improve the performance and security of the server. We apologize for any inconvenience this may […]

Server Maintenance – HelpDesk/Ticket System – 6/18/22

We are performing server maintenance on our ticketing system. This means that our system will not be processing incoming support emails until the upgrade is completed. We expect this to be completed by 12AM CST on 6/19/22 at the latest. This maintenance will be started at 4PM CST on 6/18/22 by our techs. Please do […]