maintenance Archives - TH3D Studio LLC

Updates

Server Maintenance – HelpDesk/Ticket System – 6/18/22

Posted on June 18, 2022June 18, 2022 by Tim Hoogland

18
Jun

We are performing server maintenance on our ticketing system. This means that our system will not be processing incoming support emails until the upgrade is completed. We expect this to be completed by 12AM CST on 6/19/22 at the latest. This maintenance will be started at 4PM CST on 6/18/22 by our techs. Please do […]

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Updates

Helpdesk Update – 6/10/21

Posted on June 10, 2021 by Tim Hoogland

10
Jun

We will be performing a software update on our helpdesk system at 9PM CST tonight on 6/10/21. During this time the ticket portal will be down and no new tickets will be created. The emails will queue up in our mailbox and be processed once the system is brought back online. You can still create […]

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