Tag Archives: route

Route Insurance Claims Update – Longer Reply Times

Higher Load We’ve been noticing an increased response time through our shipping insurance provider, Route, currently. They have a higher load due to the increase in shipping carrier issues. They are working on onboarding more staff to get back to their normal 1-2 business day response times. We wanted to make everyone aware of this […]

Carrier Shipping Delays due to Holidays and COVID

This year has been pretty crazy, to say the least. With everyone being at home more with COVID going around, people are using online shopping to get what they need/want. We’ve had notices on our website throughout most of the year alerting customers that there could be possible delays due to COVID alone. Currently, we […]

Shipping Claims & Tracking Just Got “EZ” with Route

Over the last few months with COVID19 impacting supply chains and shipping carriers we’ve been trying to make sure things are handled quickly when it comes to orders. The reality is that due to the extended delivery times and packages going missing it has slowed down things on the shipping claims side of things here […]