Tag Archives: server

Help Center Update – Migrating to our new Help Center

We will be migrating to our new help center platform this weekend starting on Friday evening 9/9/22. This means that there will be some downtime during the migration. We will be setting up redirects from the old article URLs to the new ones but I am sure we may miss one here and there. If […]

Web Service Updates – EZFirmware Server & Help Desk – 2/28/21

This weekend was a busy one for us here at TH3D! We migrated our ticketing system to SupportPal that resides on our own servers and moved our EZFirmware tool to a super-fast local box here at our HQ. Help Desk Changes – Goodbye Zendesk We moved over all open tickets to the new helpdesk system […]