support

Updates

HelpCenter Server Updates

Update (5:30PM CST): The move is complete and load times are cut by over 300% in most cases. The site loads in under 1 second on most connections. Enjoy! We have some exciting news to share! As part of our continuous efforts to provide you with the best user experience,

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Updates

Simplifying & Expanding Support Options

Simplifying Support for Customers The thing that separates TH3D from many vendors is the level of support and care we provide to our customers. Throughout the years we’ve been in business we’ve made this our #1 focus. To make it even easier for customers to get assistance with our products

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Updates

Moving to Kinsta for our Website

Some of you may have noticed that on Monday night our site went into maintenance mode for about 5 hours. This was because we moved hosting companies from SiteGround to Kinsta. This post started out as a general update but after the over the top experience with Kinsta support I’ve

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Updates

Burnout & Position Changes – Message from Tim

A few weeks ago, some may have seen a post on Facebook from me stating that I was leaving TH3D. However, after taking some time to recharge, relax, and discuss with the rest of the team, I will still be working at TH3D, albeit in a much different capacity. While

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