9/7/22 UPDATE: All our systems are back online. Around 4 PM CST, our help desk system that handles customer tickets stopped responding. This is an issue on our web host end and there is nothing we can do to resolve it quickly as we are at the mercy of Dreamhost who we pay to host […]
Tag Archives: ticket
We will be performing a software update on our helpdesk system at 9PM CST tonight on 6/10/21. During this time the ticket portal will be down and no new tickets will be created. The emails will queue up in our mailbox and be processed once the system is brought back online. You can still create […]