Tag Archives: upgrade

Helpdesk Update – 6/10/21

We will be performing a software update on our helpdesk system at 9PM CST tonight on 6/10/21. During this time the ticket portal will be down and no new tickets will be created. The emails will queue up in our mailbox and be processed once the system is brought back online. You can still create […]

Voxelab Aquila now supported on our Dual Z Kit

We’ve verified that the Dual Z kit we carry fits the new Voxelab Aquila printer. You can see the installed pictures below. The only difference in installation from the other models it supports is that you have to take the X tensioner off when installing it, it can be re-installed after you install the new […]

Helpdesk Update – 5/27/21

UPDATE (7:15PM): Maintenance is complete. All systems are back up and running. We are upgrading our helpdesk software tonight. The web interface and email confirmations will be down during this time. Tickets sent in during the upgrade will be processed by the system when we are done. The upgrade is expected to be completed by […]