This is ONLY for reporting bugs in our Unified 2 Firmware. Do NOT use this as a support request.

If you are a customer and need to submit a support or warranty request, use our standard contact form by clicking “Contact Us” at the top of the screen or the button below.


You must provide detailed information for us to troubleshoot and look into the bug that is being reported.

Submissions without detailed information will not receive a reply so make sure you take the time to provide all details on the issue and why you think it is a bug.

Contact Us
Numbers only. Example: 2.39
To determine your version number look at the version displayed when you first turn on the printer or look in the Configuration_backend.h file in your firmware folder.
Click or drag files to this area to upload. You can upload up to 2 files.
Allowed extensions: zip
Add your files to a ZIP file before uploading.
Due to hosting restrictions we cannot allow .h files directly.
Click or drag files to this area to upload. You can upload up to 10 files.
Allowed extensions: png,jpg,bmp,pdf,zip