Shipping Policies and Rates

Shipping Times

All orders placed Monday through Friday before 12PM Central Standard Time ship the same day. This is not applicable during any posted closures (holidays or other closures) or posted delays.

Free Shipping Terms

TH3D offers free shipping on all order over $125.00USD to the contiguous US. Other areas of the US and world will be shown discounted shipping rates from the carriers we partner with.

Free Shipping Service

Orders shipped via these service selections will typically ship via UPS SurePost or USPS Priority Mail. This service typically takes between 3-5 days to reach its destination based on where you are located.

Order Changes

Once an order is placed it cannot be changed or combined with another order. Cancellations are possible if the order has not been staged or shipped but a processing fee may apply depending on the size of the order.

Other Information

Once your order is complete you will receive an email from our system with your tracking details. This tracking may take up to 24-48 hours to show a status update, this is normal.

Orders shipped in the US via USPS First Class do NOT have insurance on them. TH3D Studio LLC will not be responsible for lost, stolen, or damaged packages shipped via USPS First Class mail in the US. If you want insurance select any other option we offer as they come with insurance.

International orders shipped via USPS First Class will be insured through a 3rd party (ShipSurance) automatically to protect your order in the event that it is lost or damaged. This additional insurance is included in the price you pay at checkout.

All delivery times are estimates, not guarantees. Shipping charges will not be discounted/refunded if a package does not arrive by the estimated delivery date.

Returned to Sender/Unclaimed Orders

We can only ship to the address that you provide to us at checkout. If your order is sent back to us due to an invalid address or is unclaimed we will refund the order minus the shipping cost or you can pay to re-ship it.

This is an abridged version of our Terms of Service for shipping information at a glance. For full details on all our policies please see our Terms of Service page.