Shipping Policies and Rates
All orders placed Monday through Friday before 12 PM Central Standard Time ship the same day. This is not applicable during any posted closures (holidays or other closures) or posted delays.
Free Shipping Terms
TH3D offers free shipping on all orders over $125.00USD to the contiguous US. Other areas of the US and world will be shown discounted shipping rates from the carriers we partner with.
Merch (shirts, mugs, mats, etc) is excluded from the free shipping and order total that counts as free shipping as it is handled by a 3rd party. Merch items like stickers or hats sold directly in our shop do count.
Free Shipping Service
Orders shipped via will be shipped via the best method selected by our shipping department. We ship out with USPS and UPS for shipping carriers. If you want a specific carrier, select it at checkout instead of the free shipping option.
Once an order is placed it cannot be changed or combined with another order. Cancellations are possible if the order has not been staged or shipped but a processing fee may apply depending on the size of the order.
Once your order is complete you will receive an email from our system with your tracking details. This tracking may take up to 24-72 hours to show a status update, this is normal. By default, all orders have Route shipping protection added to them. If you opt-out of this shipping protection TH3D Studio LLC is not responsible for lost, stolen, or damaged orders.
Returned to Sender/Unclaimed Orders
We can only ship to the address that you provide to us at checkout. If your order is sent back to us due to an invalid address or is unclaimed we will refund the order minus the shipping cost or you can pay to re-ship it.
This is an abridged version of our Terms of Service for shipping information at a glance. For full details on all our policies please see our Terms of Service page.