Category Archives: Updates

Burnout & Position Changes – Message from Tim

A few weeks ago, some may have seen a post on Facebook from me stating that I was leaving TH3D. However, after taking some time to recharge, relax, and discuss with the rest of the team, I will still be working at TH3D, albeit in a much different capacity. While I consider myself a pretty […]

Better Support and Self Help – Help Center Launch

Today we launched our new Help Center (formerly known as the Knowledge Base). This new system is hosted through our helpdesk provider (Zendesk) and is deeply integrated with our ticket system and live chat system. This allows us to get you the information you need quicker on your own with the power of the AI […]