3D Printer Support – Per Hour Rate


  • Need 1 on 1 Support over the Phone, Video Chat, Messenger, and/or Remote PC Control?
  • This is a 1 hour block of 1 on 1 support with a TH3D Technician for your 3D Printer
  • You do NOT need this for email support on products that have TH3D Standard Support on them.
Purchase this product now and earn 75 Benchies!

Product Info

  • Are you looking to get some help with using your machine and/or tuning your profiles?
  • Do you need assistance with upgrading or building a unique machine that our instructions don’t cover?
  • Are you new to the hobby and bit off a little more than you can chew?
  • Perhaps you just want a more personalized and individual level of communication than our community or email support can offer.
  • Need help getting your firmware setup after swapping your printer control board?

Here we offer up to 1 hour of one on one assistance over Phone, Video Chat, Messenger, and/or Remote PC Control.

This is also the hourly rate for any other technical support or engineering work that you may need including custom machine implementations, help configuring advanced features, or any other “fun stuff”.

You can Contact Us to discuss your requirements and determine if this is right for you before ordering and we can also give you a list of available time slots.

Support charges are NON-REFUNDABLE and must be paid before the support begins. We will only refund the charge if we miss an appointment. If you need to reschedule your appointment you can do so 1 time with no additional charges.

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What others are saying

  1. Question

    Troi Bandy

    Do you guys do any 3D printer repair. I think I need to have a professional look at and repair my Creality Ender 3 printer as it has not worked right since I first got it.

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

    • Tim Hoogland

      Yes we do! You can contact us by emailing Support@TH3DStudio.com and we can get you in touch with one of our technicians.

      (0) (0)

      Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...




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