Tag Archives: delay

Route Insurance Claims Update – Longer Reply Times

Higher Load We’ve been noticing an increased response time through our shipping insurance provider, Route, currently. They have a higher load due to the increase in shipping carrier issues. They are working on onboarding more staff to get back to their normal 1-2 business day response times. We wanted to make everyone aware of this […]

Carrier Shipping Delays due to Holidays and COVID

This year has been pretty crazy, to say the least. With everyone being at home more with COVID going around, people are using online shopping to get what they need/want. We’ve had notices on our website throughout most of the year alerting customers that there could be possible delays due to COVID alone. Currently, we […]

TH3D Post-Move Update – Order Estimated Shipping Times – Happy New Year!

UPDATE (1/9/19): We are closing the shop for new orders for a few days so we can get inventory counted and existing orders shipped out. The shop will re-open on 1/14/19. We just wanted to give everyone an update on where we stand with the move. We have all our personal and business stuff moved […]

Wedding Anniversary Partial Closure – 10/22 through 10/29

If any of you caught our live stream for the TH3D 1 year anniversary we were supposed to be on vacation this week but we had to push it back a week due to issues outside of our control. We have rescheduled it for next week (10/22 through 10/29). We will be taking a trip […]