At TH3D Studio LLC, we are constantly striving to improve our services and provide you with the best possible shopping experience. As part of our ongoing efforts to enhance your experience, we are excited to inform you about a change in our gift card and store credit system.
Starting from October 4, 2023, we will be transitioning to a new and improved gift card and store credit system. This change will help streamline the process and provide you with even more convenience when using your gift cards or store credits with us.
What You Need to Know:
- Manual Migration: We want to assure you that we are working diligently to ensure a smooth transition. During this period, we will be manually migrating all existing gift card balances from our old system to the new one.
- Remaining Balances: If you currently have a gift card with an outstanding balance, rest assured that your funds will not be lost during this transition. We are committed to preserving your balance, and you will receive an email notification from our new system with details of your remaining balance.
- Completion Date: We aim to complete this migration no later than October 6, 2023. Our team is working around the clock to minimize any inconvenience during this brief transition period.
We want to express our gratitude for your continued support and loyalty to TH3D Studio LLC. We understand that change can sometimes be unsettling, but please know that this adjustment is designed to improve your experience with us.
If you have any questions or encounter any issues during this transition, please do not hesitate to reach out to our customer support team at support@th3dstudio.com or 312-858-8433. We are here to assist you every step of the way.
Thank you for being a valued member of the TH3D Studio LLC community. We look forward to serving you better with our upgraded gift card and store credit system.
~Tim Hoogland
Owner – TH3D Studio LLC
