Shipping to Mail Forwarders

Some people use services that are known as mail forwarders that send packages to a central place (usually in the US) and then ship to another country. If you place an order with a mail forwarder address it will be cancelled and refunded. Your information will also be added to our internal blacklist to prevent […]

UK Shipping – New VAT laws

Effective 12/29/2020, we will no longer be selling to the UK market. Starting on January 1st, 2021, the UK government requires all sellers outside the UK to collect, report, and pay VAT for goods sold to UK customers on and after 1/1/2021. Due to the amount of time and cost that would be incurred to be compliant […]

When will my order ship?

Typically all orders are shipped the same day (if placed before 12 PM CST) or next day if it is in stock. During times of high order volumes (holidays and some Mondays) orders may take 1 additional day to process. If there are any delays on our end we will post them on our social […]

Wrong Address Entered at Checkout

Wrong Address? Sometimes people enter the wrong address at checkout. In the event that you entered the wrong address, we cannot make changes to the label once it is shipped. Please make sure you double-check that your shipping address is correct and up to date before placing your order. TH3D Studio LLC is not responsible […]

Route+ Insurance – FAQ

What is Route? Route automatically connects to everything you’ve ordered from all your favorite retailers while allowing you to visually track your packages, anytime, anywhere. Add Route+ at checkout and unlock full package protection and seamless 1-click claims filing. Download the Route app for ios on the Apple App Store. Download the Route app for Android on […]