Firmware & Upgrade Support The Chiron is a unique machine set up in that they used a board they already had and made an adapter PCB to route wires for endstops and the touch LCD. Like many Touch LCD models, this one also runs limited firmware and there are no sources available for it. We’ve […]
We will be performing a software update on our helpdesk system at 9PM CST tonight on 6/10/21. During this time the ticket portal will be down and no new tickets will be created. The emails will queue up in our mailbox and be processed once the system is brought back online. You can still create […]
We wanted to post an update about us going to MRRF 2021 this year. After much deliberation, we have decided to not attend officially or set up a booth for the event. While we wanted to attend and set up a booth we do not have products that we usually do due to supply chain […]
UPDATE (7:15PM): Maintenance is complete. All systems are back up and running. We are upgrading our helpdesk software tonight. The web interface and email confirmations will be down during this time. Tickets sent in during the upgrade will be processed by the system when we are done. The upgrade is expected to be completed by […]
We’ve been dealing with issues with our internet line here (Comcast) on and off for months. We finally were able to get them to send out a technician and they found that our line had multiple splices in it that were defective and causing issues. They pulled a completely new line to us and everything […]
